Trust General Hospital And Diagnostic Center is committed to protecting the privacy and confidentiality of our patients, website visitors, and service users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services or visit our website.

1. Information We Collect

We may collect the following types of information:

• Personal information such as name, phone number, email address, and address
• Medical and health-related information provided during consultation or treatment
• Appointment and service-related details
• Any information you voluntarily provide through forms, phone calls, or email

2. How We Use Your Information

We use your information for the following purposes:

• To provide medical consultation, diagnosis, and treatment services
• To manage appointments and patient records
• To communicate important updates regarding your health or appointments
• To improve our healthcare services and patient experience
• To comply with legal and regulatory requirements

3. Information Protection

We take appropriate technical, administrative, and physical security measures to protect your personal and medical information from unauthorized access, alteration, disclosure, or destruction.

All patient records are treated with strict confidentiality.

4. Information Sharing

We do not sell, rent, or trade your personal information.

Your information may only be shared in the following cases:

• With authorized medical staff involved in your treatment
• When required by law, regulation, or legal process
• With your consent

5. Data Retention

We retain patient information only for as long as necessary to provide medical services, comply with legal obligations, or maintain healthcare records as required by law.

6. Cookies and Website Usage Data

Our website may use basic cookies or analytics tools to improve user experience and understand website performance. This data does not personally identify you unless you voluntarily provide information.

7. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

8. Patient Rights

Patients have the right to:

• Access their personal information
• Request corrections to inaccurate data
• Request information about how their data is used
• Request confidentiality of their medical records where legally applicable

9. Children's Privacy

We take special care when handling information related to minors. Any medical information for children is collected only with the consent of a parent or legal guardian.

10. Changes to This Privacy Policy

Trust General Hospital And Diagnostic Center reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Trust General Hospital And Diagnostic Center
Address: Pervez Complex, Dhaka–Tangail Road, Shafipur, Kaliakair, Gazipur (Beside Malek Spinning Road & Mouchak Union Parishad)
Website: trustghadc.com
Email: trustghadc@gmail.com
Hotline: +8801850070878